Frequently Asked Questions

If you have another question, please email us.

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What is 925 Sterling Silver

All our products are made with 925 Sterling Silver. The material is 92.5% pure silver and is alloyed with copper or other metals to increase the strength and resistance to scratching. 925 Sterling Silver is also much easier to clean than 950 Sterling Silver.

Can I get my ring resized?

Yes, for an additional cost of $25 you can have the ring you purchased resized for the size of your request. You must first pay for the product though before we resize it. We may be able to offer other small adjustments to the item so please email us if you have a specific request and we'll discuss the terms with you.

Where do you source your products?

Our current collection is all sourced from Thailand and from vendors we have a long experience with. The designs you see in our products are unique and hard to find elsewhere and the craftsmanship that goes into making these pieces of jewellery is world class. 

How to clean my jewellery?

925 Sterling Silver can tarnish if exposed to certain chemicals, causing the jewellery to discolour into a yellow or purple-black colour and lose its genuine beauty and silverness. If your jewellery is starting to tarnish, gently wash it with some soap and water, but don't use detergent, and buff it with a polishing cloth. Wearing your jewellery actually slows down the tarnishing process because certain body oils clean the material.

How to store my jewellery?

If you aren't wearing your jewellery, ensure that it is stored in an air tight container or zip lock bag to ensure it is protected from all the chemicals in the air.

When will more jewellery items be available?

We're about to add a collection of earrings and studs to our store so be sure to come back to our store again. You can also subscribe to our email alerts to keep you up-to-date will all our store announcements and store blog. To subscribe, visit our contact us page.