Services & Conditions

SilverNess is committed to providing all our customers with peace of mind when purchasing from our store and visiting our website. This page informs you of all our policies regarding the collection and use of all the additional services we offer to our customers and conditions for all our website's users. By using this site you are agreeing to these conditions of use.

  1. 30-Day Money Back Guarantee
    If you're unhappy with the quality of your product we will happily refund your purchase in full, minus postage. 
  2. Size Alterations
    We offer resizing services for all our rings. Pricing costs range from $25-30 depending on the type of ring and the quantity we have in stock. To request a size alteration you must first purchase the ring, and then email us about your specifications.
  3. Quality Promise
    All our jewellery products are bade of 92.5% pure sterling silver and alloyed with copper to increase the durability and strength of the jewellery.
 

Our Customer Commitment

SilverNess is committed to sourcing the best quality men's jewellery pieces for great prices. We also expect our customer service to be of the highest standard and ensure that we meet your expectations. We will work hard to make sure our service is fast and our communication is clear and respectful. If you are for any reason unhappy with our service, we want to hear from you so we can rectify the problem, you can contact us through email or by filling out the form on our contact us page.